BRND Business Accelerator Community Service Agreement
Effective Date: November 1, 2025
By purchasing membership to the BRND Business Accelerator (BBA) community, you ("Member") agree to the following terms and acknowledge your understanding of the services provided and community guidelines outlined below.
1. Community Services & Access
What You Receive:
Educational Resources:
Access to complete AI and automation course library including: AI and Automation for Entrepreneurs (foundational course) AI + Automation Toolkit to 10x Productivity The AI Business Benefit Identifying AI Opportunities BRND Clarity (business development) BRND GTM Clarity (go-to-market planning) Go HighLevel for Entrepreneurs BRND Personal Assistant setup Advanced AI and Automation for Entrepreneurs
Live Programming:
Weekly accountability sessions with breakout rooms
Personal Assistant orientation sessions
Business enrichment sessions with guest experts
Live problem-solving sessions for member-submitted challenges
Monthly workshop sessions and industry-focused discussions
Monthly business book club discussions
Drop-in support sessions for community navigation
Resources & Templates:
BRND Personal Assistant agent setup and access
Business Templates Vault (proposals, pitch decks, investment prep docs, business plans, financial projections, onboarding templates)
Workflow Template Vault
Prompts and AI tools collection
Mindset and resilience resources
Free third-party training courses and resources
Community Access:
Private online community platform membership
Networking opportunities with fellow entrepreneurs
Business marketplace access (by industry/service)
Peer accountability groups
Direct access to BRND team and AI automation experts
Optional Add-On Services:
Additional consultation services (separate fees apply)
Tech stack and business process evaluation services
2. Member Responsibilities & Conduct
Professional Conduct:
Engage respectfully with all community members, staff, and guest experts
Contribute positively to discussions and support fellow entrepreneurs
Participate in good faith in all community activities and sessions
Follow all community platform guidelines and live session protocols
Respect the time and expertise of guest speakers and BRND team members
Prohibited Behavior:
Harassment, abuse, or threatening behavior toward any community member
Spam, excessive self-promotion, or promotion of competing services
Sharing of inappropriate, offensive, or non-business-related content
Attempting to recruit members for outside opportunities without permission
Disrupting live sessions, workshops, or community discussions
Violating the intellectual property rights of BRND United or other members
Consequences:
Violation of conduct guidelines may result in warnings, temporary suspension, or permanent removal from the community without refund.
3. Confidentiality & Privacy Agreement
Member Information Protection:
By participating in BBA, you agree to maintain strict confidentiality regarding any personal, business, or strategic information shared by other members in any community setting, including but not limited to:
Protected Information Includes:
Business problems, challenges, or vulnerabilities shared in live sessions
Financial information, revenue figures, or business performance data
Strategic plans, business models, or proprietary methodologies
Client information, customer data, or business relationships
Personal struggles, setbacks, or sensitive business situations
Any information explicitly marked as confidential by the sharing member
Confidentiality Obligations:
You agree NOT to:
Repeat, share, or discuss any confidential member information outside the community
Use another member's business information for competitive advantage
Contact or attempt to solicit business from other members' clients or partners
Screenshot, record, or document confidential discussions without explicit written permission
Attribute statements or information to specific members without their express consent
You agree TO:
Treat all shared business information as strictly confidential
Ask for explicit permission before referencing another member's situation
Report any observed violations of confidentiality to community administrators
Respect the "safe space" nature of our community environment
Attribution and Reference:
Members may grant other members permission to reference their name, situation, or statements
Such permission must be explicitly granted in writing (email, chat, or verbal with witnesses)
General industry insights gained through community participation may be used, but not attributed to specific members
4. Intellectual Property & Content Usage
BRND Content:
All course materials, templates, frameworks, and methodologies remain the exclusive property of BRND United LLC
Members receive a personal, non-transferable license to use provided templates and resources for their own business
Content may not be resold, redistributed, or shared with non-members
Members may not reproduce, modify, or create derivative works of BRND's proprietary content
Member-Generated Content:
Members retain ownership of their original content shared in the community
By sharing content, members grant BRND United permission to use testimonials, success stories, and feedback for marketing purposes (with member attribution)
Members may request removal of their content from marketing materials at any time
5. Community Launch Schedule & Presale Terms
Launch Timeline:
Important: BRND Business Accelerator is currently in presale phase with the following launch schedule:
January 1, 2026: Early access to community platform and course materials begins
January 5, 2026: Live sessions, workshops, and interactive programming begins
Presale Period: All purchases made before January 1, 2026 are considered presale purchases
Presale Member Benefits:
Lock in current pricing for lifetime of membership (Foundation Members)
Access to all course content starting January 1, 2026
First to participate in live programming beginning January 5, 2026
Early community access and networking opportunities
6. Payment Terms & Billing Structure
Presale Billing (Purchases Before January 1, 2026):
Monthly Members: First month covers January 1-31, 2026, then billing on the 1st of each month thereafter
Annual Members: First year covers January 1, 2026 - December 31, 2026, then billing annually each January 1st
Billing Date: All presale members will be billed on January 1st regardless of original purchase date
Price Lock: Presale pricing is locked for the lifetime of continuous membership
Standard Billing (Purchases After January 1, 2026):
Monthly Members: Billing occurs monthly from date of purchase
Annual Members: Billing occurs annually from date of purchase
Regular pricing applies and is subject to increases as community grows
General Payment Terms:
All fees are non-refundable except during the 7-day money-back guarantee period (see details above)
Payment processing through secure third-party processors
Members responsible for maintaining current payment information
7-Day Money-Back Guarantee:
Important: This is NOT a free trial - you are making a purchase with a satisfaction guarantee.
Guarantee Period: 7 calendar days from date of purchase
Full Refund: Available only during the 7-day guarantee period
Cancellation Process: To request a refund, you MUST email [email protected] with the subject line "CANCEL MEMBERSHIP"
Processing Time: Refunds processed within 5-7 business days of valid cancellation request
Access: Community access remains active until refund is processed
Standard Cancellation Policy (After 7-Day Period):
Members may cancel at any time with reasonable notice by emailing [email protected]
Access continues through the end of the current billing cycle
No refunds for partial months, unused services, or cancellations after the 7-day guarantee period
Cancelled members lose locked-in presale pricing if they later rejoin
6. Technology & Platform Access
Platform Requirements:
Stable internet connection for live sessions and video content
Computer, tablet, or smartphone capable of accessing the community platform and video calls
Email address for communication and account management
Member is responsible for maintaining secure access to their account
Technical Support:
Basic platform navigation support provided
Personal Assistant setup guidance included
Technical troubleshooting for community-specific tools and integrations
No general IT support for member's business systems
7. Disclaimers & Limitations
Educational Nature:
BBA provides educational content, templates, and business guidance for informational purposes
Content does not constitute professional legal, financial, or business advice
Members should consult qualified professionals for specific business decisions
Results may vary based on individual effort, market conditions, and business circumstances
No Guarantee of Results:
BRND United makes no promises or guarantees regarding specific business outcomes
Success depends on member implementation, market factors, and individual circumstances
Case studies and success stories represent individual results and may not be typical
Limitation of Liability:
BRND United's liability is limited to the amount paid for membership
We are not responsible for business decisions made based on community content
Members participate at their own risk and assume responsibility for implementation
8. Community Standards & Culture
Our Community Culture:
We strive to maintain a community culture that is:
Supportive: We help each other succeed without judgment
Confidential: We protect each other's business information
Collaborative: We share knowledge and celebrate collective wins
Growth-Oriented: We focus on practical implementation and real results
Respectful: We honor different perspectives and experience levels
Conflict Resolution:
Address concerns directly with involved parties when possible
Report serious violations to community administrators promptly
BRND United reserves the right to mediate disputes and make final decisions
Repeated violations may result in membership termination
9. Updates & Modifications
Service Changes:
BRND United may modify services, add content, or update community features
Members will be notified of significant changes via email or community announcements
Continued membership constitutes acceptance of reasonable service modifications
Agreement Updates:
This agreement may be updated to reflect service changes or legal requirements
Members will receive 30 days' notice of material changes
Continued participation constitutes acceptance of updated terms
10. Contact & Enforcement
Questions or Concerns:
For questions about this agreement or to report violations, contact:
Email: [email protected]
Community Platform: Direct message to BRND team members
Response Time: 2-3 business days for most inquiries
Agreement Enforcement:
BRND United reserves the right to investigate and address violations
Decisions regarding member conduct and consequences are at BRND's sole discretion
Serious violations may result in immediate termination without refund
Member Acknowledgment
By completing your membership purchase, you acknowledge that you have read, understood, and agree to abide by all terms outlined in this Service Agreement. You confirm your commitment to maintaining the confidential and collaborative nature of the BRND Business Accelerator community.
Welcome to the community! We're excited to support your business growth journey.
This agreement supplements and works in conjunction with the BRND United Terms of Service and Privacy Policy. In case of conflict, this Service Agreement takes precedence for community-specific matters.
Last Updated: November 1, 2025
BRND United LLC
[email protected]